Unbalanced Vision

Am feeling much love for the nation's Postman Pats, esp. the nice, friendly old man who delivers our mail. Don't want to go into details, but our postman bothered to fetch back my Home Office package, saving me from another couple of weeks of waiting for the passport. The Home Office, on the other hand, are not quite so adorable. It's funny how they always have this line printed on their letters: Building a safe, just and tolerant society; while at the same time, if you ring them up the machine will say to you: This phone is being recorded. We do not tolerant any type of verbal violence.